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A well-structured problem is a problem that can be solved by using the correct algorithm, tool, or method. They are defined completely and resolved with certainty. The complexity of the problem is known and the problems do not require alternative arguments (Univerity of Michigan)
Examples of these types of problems are:
Ill-structured problems are problems that have no defined or clear-cut solutions. The problem cannot be fixed with an algorithm, tool, or method. People have varying opinions on solutions and can disagree over which solution is best. The solutions require making judgments based on the strength of available evidence and the adequacy of an argument (University of Michigan)
Examples of these types of problems are:
Problems and situations that require decisions are a daily occurrence. The I.D.E.A.L method will help you assess the situation from an objective standpoint, look at different solutions, and gauge how successful your plan will be.
I - Identify the Problems and Opportunities
What exactly IS the problem? What decision needs to be made? What needs to be addressed, accomplished, fixed, improved, and/or solved?
Can you:
Example: My car is old and wearing out, but I don't have money for a new car
D - Define Goals
After identifying the problem, the next step is defining the outcome or goal. Different people can have different ideas on outcomes or goals for a problem. By choosing an objective first, the problem-solving process can be expedited.
Goals don't need to be ambitious or detailed as long as everyone agrees on the outcome.
Example: I want to set aside $2000 as a down payment on a new car
E - Explore the Choices
Now that we know what the problem is and what our resolution is, how do we go about getting to our end goal? What are our choices here?
Now is the step to:
Example: To afford a new car, I can
- put some money in savings every payday
- spend less money on frivolous/excess purchases
- get more income by taking on another job
A - Take Action
After reviewing your choices, decide on the best strategy and then put the plan in action.
Example: I am able to put more money in savings by cutting back on my spending and by signing up to work for a food delivery service in my spare time.
L - Look Back
Did your problem-solving work? Why or why not?
Various sources apply different wording to define the attributes of the I.D.E.A.L method, but the context remains similar. Check out these sources for different versions of the method: