What is Okta?
Being able to log into Okta to access Banner, Blackboard Ultra, and your CPTC email is the first step in being a successful student. There are a number of resources to help you navigate these tasks including orientations and how-to videos. You can find links to these resources on this page.
Okta is a cloud-based platform to help secure your identity and your information with Single Sign-On Multi-Factor Authentication. At Coastal Pines Technical College, we use Okta's Single Sign-On to access college applications securely, everything from Banner to Blackboard Ultra to Office 365.
You can log on to Okta on the homepage of the CPTC website by clicking on MyCPTC.
Then click on Okta Login.
Each time you log on for a session, you will see this screen.
Use the first part of your CPTC email as your user name and use the same password you would use to sign into a CPTC computer. If you are off campus, you will need to verify your login through Okta Verify through a push notification or with a six-digit code. Instructions on setting up Okta Verify can be found below.
After you log in to Okta, you will be directed to the Okta Landing Page. This is essentially a one-stop shop to access everything you need to be successful at CPTC. After logging on, simply click the icon of the page you would like to be directed to.
Setting up Okta Verify
Okta Verify is your verification tool to access Stingray Experience. Be sure this is set up before the semester starts so you can access your classes.
Here are the links to download Okta Verify. Once downloaded, follow the steps below to set up Okta Verify.
Android Play Store: https://play.google.com/store/apps/details?id=com.okta.android.auth&hl=en_US
App Store (Apple IOS): https://apps.apple.com/us/app/okta-verify/id490179405
Troubleshooting Okta
| ISSUE | SOLUTION |
|---|---|
| I forgot my password |
Get your password reset by: - Clicking the "need help signing in" and then "forgot password" feature on the Okta sign-in screen. - Visiting a CPTC library in person (please have a photo ID ready) - Contacting a member of Student Affairs |
| I have reset my password, but Okta still won't let me in |
- Make sure each time you are finished with anything in Okta (Blackboard, Office 365, etc) that you have fully logged out. Closing only the window means you might still be logged in. - Avoid autofill for passwords. It could disrupt your sign-on process by using old or wrong passwords |
| I can see my Okta dashboard but I can't access anything or Blackboard is giving me an error message |
- Clear your cache on your computer - Use "incognito" mode on your browser -Try a different browser (Okta supports Chrome, Firefox, and Microsoft Edge) |
Need more help? Stop by a CPTC Library for one-on-one assistance