Tech Help

Once the exam has started, students are locked into the exam. They’re unable to print, copy, go to other web addresses, or access other applications on the computer. Web searches, instant messaging, minimizing the browser, and hundreds of other functions are also prevented. Once the exam is completed, students are permitted to exit the browser and their computer will return to its normal state.

How To Begin A Quiz Or Test

1. Close all programs, unless one is used to connect you to the Internet.

2. Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)

3. If prompted, either close a blocked program (e.g. screen capture, instant messaging) by choosing Yes. Or, close LockDown Browser and close the blocked program before restarting.

4. Log into Blackboard.

5. Navigate to the test within the course and begin the test.

Note: Once a test has been started with Respondus LockDown Browser, you cannot exit until the test has been submitted for grading.

If your exam requires the use of a webcam (sometimes referred to as Respondus Monitor), you’ll be guided through a brief set of screens prior to the start of the exam.

The first screen is a webcam check, where you can make sure the webcam is working properly. Additional steps may be required by your instructor, such as showing your identification, or recording a brief video of your examination setting.

• You will first need to review and agree to the Terms of Use
• The Webcam Check will confirm that your webcam and microphone are working properly.
• The remaining steps of the Startup Sequence will depend on settings chosen by your instructor.
• Follow the instructions and note your progress along the left side of the screen.
•  If you encounter a problem, select the it’s not working link for troubleshooting tips and access to 24/7 Live Chat Help.

Once the exam begins, a “Recording” icon will appear at the top right of the screen.

Do not attempt to exit the exam until you’re finished. Additionally, you won’t be able to print, copy, access other applications, or go to other websites during the exam.

When the exam is submitted for grading, the webcam will stop recording and you may exit LockDown Browser.

If a student needs to exit the exam before submitting it, for example in case of an emergency or internet failure, they are required to enter a reason for exiting the exam early. (Instructors can then view this within the LockDown Browser dashboard.)