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Tech Help

Your one-stop guide to troubleshooting problems and connecting to resources to help you navigate BannerWeb, Blackboard, MyMathLab, Microsoft Office, SNAP, email and more.

Live Chat with a Librarian 24/7

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Text a Librarian at 912-600-2782

SNAP

SNAP provides support for their products via live chat, email, or telephone. 

SNAP Support Website: http://www.snap2016help.com/contact-us

SNAP Support Email: support@emcp.com

SNAP Support Phone: 1-800-328-1452 (press 2) for Technical Support - Available Monday through Sunday 8 AM - 10 PM (CST)

MyMathLab

MyMathLab product support information can be found through their website or over the phone. 

MyMathLab Support Website: https://mlm.pearson.com/northamerica/mymathlab/students/support/index.html 

MyMathLab Support Phone: 1-844-292-7015

Office 365 Community

Office 365 Support Community: https://community.office365.com/en-us/

Microsoft Support Desk: 1-800-642-7676 or 1-866-425-4816

Microsoft Support Website: https://support.microsoft.com/en-us/contactus