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Tech Help

Your one-stop guide to troubleshooting problems and connecting to resources to help you navigate BannerWeb, Blackboard, MyMathLab, Microsoft Office, SNAP, email and more.

10 Top Time-Saving Tech Tips


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Smarthinking, a free online tutoring service for CPTC students, includes live on-demand computer and technology support. Learn more about Smarthinking and CPTC's Tutoring Service in our Tutoring LibGuide. You can also download a fact sheet that lists all of the services offered by Smarthinking.

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EBSCOLearningExpress LearningExpress Library PrepSTEP for Colleges and Universities

PrepSTEP is a GALILEO database and it is packed with online test preparation, tutorials, e-books and articles to help university students achieve academic success and readiness for the workplace. It has skill building in English, math and science, college success skills tutorials, popular computer software tutorials and much more.

Video tutorials on the site cover Computer Basics, Internet Basics, and popular software tools such as:‚Äč

  • Adobe Illustrator
  • Adobe Photoshop
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Powerpoint
  • Microsoft Project
  • Microsoft Publisher
  • Microsoft SharePoint Designer
  • Microsoft Visio
  • Microsoft Word
  • Windows and Mac Operating Systems

Go to PrepSTEP in GALILEO and create an account. Once you create your account in LearningExpress, you will use your login each time you visit. LearningExpress will save or continue any of the tutorials you have begun.