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Library Services: Password Resets

A guide to library resources at Coastal Pines Technical College

Password Resets

Your email address is used to logon to CPTC computers as well as for accessing your email account. Your computer logon and email accounts are synchronized, so you use the same password for both.

For Help Resetting your Email Password:

Contact a member of Student Affairs for password resets. Note: Office 365 – your email system will require multi factor identification. To begin go to - and setup your alternate methods of authentication. You will be required to have a minimum of two alternative authentication methods.

For future password resets, please use the Microsoft User Self Service Password Reset system.
Banner Web – Use your USERNAME and current CPTC password to logon (Your USERNAME is anything BEFORE the part of your email address).

Students who need their accounts reset should be contact the following Student Affairs Assistants:

Denise Jones | 912.510-3327
Kira Johnson | 912.632-0951
Rhonda Miles | 912.379-0041
Joanne White | 912.367-1700



New Password Requirements

If your password has expired or has been reset, you will need to create a new password. The new password must have at least 8 characters and have at least three of these four requirements:

  • a capital letter    
  • a number
  • a lowercase letter  
  • a special character (@#$%!)

Password and Logon Links